Bart Vande Maele
Head of Production at Happiness
Brusssels, Belgium
TitleBuffering Wheel
Agency
Campaign Buffering Wheel
Advertiser Voo
Brand VOO
Date of First Broadcast/Publication 2018 / 10
Business Sector Internet Service Providers
Story Have you ever experienced Buffer rage? Data shows that over 50% of people experience it every day. It’s a state of uncontrollable anger induced by the interruption of online content or streaming video.We all know how it feels to stare at this buffering wheel, don’t we? To promote Belgium’s fastest internet, from the country’s biggest Telecom challenger VOO, We decided to hijack this symbol of rage and frustration. To do so we started a collaboration with Belgian news sites and streaming services andadapted the code of their loading screen by adding a new line of code with an additional message:‘Load up to 4 times faster with VOO.’ This message appeared on actual buffering wheels after 1.5 seconds.Because data shows that VOO clients never have to wait more than 1.5 seconds. So, for the first time ever, we made sure that every time non-VOO clients were confronted with the problem, they were also confronted with the solution. Which allowed us to reach 70% of our target audience at their specific moments they were getting frustrated about our competitor’s internet speed. Yes indeed, with a bit of code and some media collaborations, we managed to turn the actual buffering wheel into a new advertising medium.
Philosophy To claim fast internet for all, VOO Telecom turns the infamous buffering wheel into a new advertising medium.
Media Type Digital
Length
Creative Director
Creative Director
Art Director
Copywriter
Account Manager
Account Manager

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