Sukirth Rao
Producer at 30ML
Mumbai, India
TitleThe Punishing Signal (Product Design case study)
Agency
Campaign The Punishing Signal
Advertiser Mumbai Police
Brand Mumbai Police
PostedJune 2020
Product Public Service
Business Sector Institutional/Public Interest/Non-Profit Org.
Story 70% of noise pollution on Mumbai’s roads is due to excessive honking. After many attempts to curb it, Mumbai Police did what fines couldn’t – change behaviour with an unexpected dash of humour. They turned traffic signals into Punishing Signals. When honking crossed 85 dB, the countdown timer at a signal would reset. Making impatient motorists wait more. A film of this solution was cut and tweeted by Mumbai Police. It soon became the most Liked & Shared and the #1 Indian topic, all social media taken. A solution that created instant results as well as nationwide chatter (6.6 Bn Impressions). BRIEF: 70% of noise pollution on Mumbai’s roads happens due to indiscriminate honking. This has a disruptive influence on citizens’ physical and mental health. After many attempts to curb it, the Mumbai Police was looking for a solution that did what fines couldn’t – generate instant results and maximum awareness. SOLUTION: Don’t punish “super honkers” yourself. Mumbai Police had the traffic signals do it. If honking crossed 85 dB, the countdown at a signal reset. Making impatient motorists wait more. As they wait, interactive OOH pushes messages LIVE, highlighting their behaviour with a wink. So they honk less for a Green Signal. Instant results got, its “film” is tweeted by Mumbai Police for max awareness.
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